---
title: How to Return an Item with an RMA
description: Learn how to return an item with an RMA number and when you’ll receive a refund after inspection.
---

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# How to Return an Item with an RMA

## How do I return an item?

To return an item, ship it back to our facility with the assigned RMA number. Return shipping costs are the customer’s responsibility unless the return is due to an error on our part.

## Where should I send the return?

Send the item to our Stewartsville, New Jersey facility using the provided RMA number on the package.

## What should I include with the return?

Include the item in its original packaging and keep it in resalable condition. The return will be reviewed after it is received.

## When is a refund issued?

Once the returned item is received and inspected, a refund is issued if the item is in original packaging and resalable condition.

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