Checking Stock Status and International Shipping Options

Is a Special Order item available to ship?

Yes — a product marked Special Order on the website can still be in stock with the supplier and ready to ship. Contact us by phone or email before placing your order to confirm whether the item is in stock and available to ship immediately.

Can international customers receive orders?

We do not offer direct international shipping. However, if you are outside our shipping area, you can still receive your order by using a freight forwarder. At checkout, enter your freight forwarder’s address, and they will deliver the order to your final destination.

How do I confirm availability and shipping before ordering?

Before placing an order, contact us by phone or email to confirm the following:

1. Whether the item is currently in stock.
2. Whether it is available to ship now.
3. Whether you will be using a freight forwarder, and if so, their shipping address and any special handling instructions.

What should you know before ordering?

• International delivery can be arranged through a freight forwarder.
• The freight forwarder is responsible for transporting your order from our shipping address to your final destination.
• All applicable customs duties and import fees are the sole responsibility of the customer. We do not adjust, mark down, or alter declared shipment values for any reason.