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I gave the wrong shipping address on my order. Can it be fixed?

Can I correct a shipping address after placing my order?

Yes — please contact us as soon as an address error is identified and we will make every effort to update the order before it ships. Once an order is in transit, modification options are limited, and any reship costs caused by an address error are the responsibility of the customer.

What should I do if I notice a wrong address?

Follow these steps depending on where your order is in the process:

  1. Before shipment: Contact us immediately. We will attempt to update the address before the order leaves our facility at no additional cost.
  2. After shipment (in transit): Contact us right away. Our team will provide guidance on the most efficient resolution to ensure the order reaches the correct destination.
  3. If a reship is required: Please be aware that the additional shipping cost for a reship due to an address error is the responsibility of the customer.