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Can I cancel my order after I place it?

We understand plans change! If your order hasn't shipped yet, reach out right away and we'll do everything we can to help. If your order hasn't shipped yet we're happy to cancel it and issue a full refund, which typically shows up within a few business days. However, once an item has shipped (or a tracking number is issued) we're no longer able to cancel it. Special-order items, since they're sourced specifically for that order, can't be canceled at any point — which is exactly why our team always makes sure to confirm every detail with you before one goes in.