Skip to content
English
  • There are no suggestions because the search field is empty.

Can I exchange an item for a different one instead of returning it for credit?

How do exchanges work?

To exchange an item, choose one of the two options below. We cannot ship a replacement without payment first, so select the path that works best for you and contact us to get started.
  • Pay up front: Purchase the replacement item first and we will ship it to you immediately.
  • Return first: Send the original item back to us and we will ship the replacement once we receive it.
Please contact us to indicate your preferred option and we will guide you through the process.